Community support

The pack listens

Found a bug, have an idea for the server, or need to report a player? Open a ticket here. The team answers every ticket on this page — you only need a free account.

Open a ticket

Up to 5 open tickets and 3 tickets per day. Never share your password or account details — staff never ask for them.

Before you write

Where do I get the answer?
Replies appear on this page under My tickets. Keep the ticket open and check back; you also keep the Discord as a fast community channel.
What makes a good bug report?
The map and mode, what you did, what you expected and what happened instead. A screenshot or short clip linked on Discord helps a lot.
How do I report a player?
Choose Complaint, add the exact player name, the room and the time. False reports crowd the queue, so write only what you saw.

Track a ticket

Submitted without signing in? Enter the tracking code you received to read the staff reply.

My tickets

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